Just Listen: Discover the Secret to Getting Through to Absolutely Anyone [Kindle Edition] Author: Mark GOULSTON Keith FERRAZZI | Language: English | ISBN:
B00BZFZJN2 | Format: PDF, EPUB
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Epub Download
Download books file now Just Listen: Discover the Secret to Getting Through to Absolutely Anyone [Kindle Edition] Epub Download from mediafire, rapishare, and mirror link Foreword by Keith Ferrazzi, author of Never Eat Alone and Who’s Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people—whether they’re coworkers, friends, strangers, or enemies. Just Listen reveals how to: • Make a powerful and positive first impression • Listen effectively • Make even a total stranger—a potential client, perhaps—feel “felt” • Talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset • Achieve buy-in, the linchpin of all persuasion, negotiation, sales, and more Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Direct download links available for Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Epub Download
- File Size: 563 KB
- Print Length: 256 pages
- Publisher: AMACOM; 1 edition (September 16, 2009)
- Sold by: Amazon Digital Services, Inc.
- Language: English
- ASIN: B00BZFZJN2
- Text-to-Speech: Enabled
X-Ray:
- Lending: Not Enabled
- Amazon Best Sellers Rank: #14,067 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
- #8
in Kindle Store > Kindle eBooks > Business & Money > Education & Reference > Business Skills - #11
in Kindle Store > Kindle eBooks > Business & Money > Skills > Running Meetings & Presentations - #19
in Kindle Store > Kindle eBooks > Business & Money > Skills > Communications
- #8
in Kindle Store > Kindle eBooks > Business & Money > Education & Reference > Business Skills - #11
in Kindle Store > Kindle eBooks > Business & Money > Skills > Running Meetings & Presentations - #19
in Kindle Store > Kindle eBooks > Business & Money > Skills > Communications
Everywhere I turn I am being advised to leverage social media. There is even the new concept of " 33 million people in the room." With so many channels and methods to communicate to higher levels of influence and greater numbers in an audience, it is refreshing to know that the playing field is still relatively flat. Just because you have access to people, doesn't mean you are making IMPACT. Mark Goulston's, "Just Listen" is filled with realistic scenarios, assessment tests, and a real candid mirror.
If you aren't getting the results you want in your personal or professional life, there is probably a reason within your control--you probably aren't an effective communicator.
In pure Gouldston style--you are hit right between the eyes. In Section II Goulston shares his "nine core rules:"
1. Move yourself from "oh F#@& to OK"
2. Rewire yourself to listen
3. Make the other person feel "felt"
4. Be more interested than interesting
5. Make people feel valuable
6. Help people to exhale emotionally and mentally
7. Check your dissonance at the door
8. When all seems lost bare your neck
9. Steer clear of toxic people
You might read over this list and "yeah, yeah, yeah I do those things already." Do you? Do you really? What makes "Just Listen" so powerful is that Goulston shares several examples where he was out of alignment with these nine core rules. His transparency forces the reader to be more reflective and take personal responsibility.
Creating dissonance is the barrier I most need to resolve. I could see myself in several of the practical scenarios outlined. Having raised awareness I was sure this week would be different. The hardest part about being human is . . . well, being human.
Just Listen:
It's Labor Day, and I can't stop reading my new favorite book!
The book is `Just Listen,' by Mark Goulston.
As I read it, I find that each of his messages `hit's home' in three ways at once: it is simple to understand, easy to remember, and directly actionable. I find myself wanting to have my next big client interview right away - so I can try out these `easy to remember - easy to apply' techniques of communication.
What do I remember from the book? A series of `burning insights':
First, that my `reptile brain' (or amygdala) kicks in when I am `reactive' or `ballistic' (as I am on occasion), but if I can put a label on my feeling at that point - `I am upset' or `I am angry,' I can begin to get control over my response.
Mark carries this forward to the point where I can begin to have a `rational' conversation with myself, using my `human brain' - and, for example, with my wife(!) - but I'll leave that to him as he describes it in the book.
Key note: The point here is to `Listen to myself' and my own internal reactions. As Mark puts it, `if you want to open the lines of communication, open your own mind first.'
A second `burning insight': Make the other person `feel felt.' This one requires a kind of emotional intelligence - the ability to put yourself in someone else's shoes. When you learn to do it, you will find the `barriers' to communication begin to come down, and the window (or door) to building a new possibility of relationship begin to open.
A third `burning insight': How to increase the `PEP' in your business - or your family. `PEP' stands for passion, enthusiasm, and pride. I'll give you a hint - only try this one if you've got a thick skin.
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